Industry News: 58 of Volkswagen's sales consultants get the Volkswagen International Basic Training certification


Volkswagen Malaysia had announced that 58 of its sales consultants graduated from the International Basic Training (IBT) certification. Held for the third year, the IBT included 15 days of classroom training designed to develop sales competence and to provide knowledge of brand and history, and Volkswagen’s technology. What this basically means is that these people would actually be able to get a sales job with Volkswagen sales outlets any where around the world due to its global certification.


It is also these sort of technical qualifications that Malaysians need to have aside from just the usual diplomas or degrees to get the chance to work elsewhere. A global outreach is very important these days. It gives you a chance to go elsewhere if you think that the grass is greener on the other side.

PRESS RELEASE
VOLKSWAGEN CERTIFIED 58 SALES CONSULTANTS

KUALA LUMPUR, 27 August 2015 – Volkswagen Malaysia is pleased to announce that 58 of its sales consultants graduated from the International Basic Training (IBT) certification.

Held for the third year, the IBT included 15 days of classroom training designed to develop sales competence and to provide knowledge of brand and history, and Volkswagen’s technology. Having completed the training, these candidates were then examined in all these area which not only consist of written exam but also video analysis and role plays. The scoring was done by a panel of judges comprising of the region managers and dealer sales managers.

“At Volkswagen, we are focused in training and development to provide better career opportunity to our employees. We first introduced the IBT certification in 2013 to further enhance the knowledge of our team of sales consultants. Today, we are very proud of our 58 graduates this year and are confident that their learnings will enable them to better serve our customers,” says Volkswagen Group Malaysia managing director Armin Keller.

This group of graduates joins 85 other IBT certified sales consultants nationwide. These consultants are all trained and examined by a panel of experienced trainers from the Volkswagen sales training department and the dealer sales management for.

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